Solis Wi-Fi&Cellular Data Logger with USB connector for Remote Monitoring

Q1:Which Solis inverters and products does this logger work with?

A1:This logger works with the all Solis North American inverter models. The logger comes in two versions, a USB for S6-EH1P(3.8-11.4)K-H-US models, and a 4-pin for all other inverter models.

Q2:How do I access the data from the logger and inverter? Will I need to create an account?

A2: To see the system data, you will need to use the Solis monitoring portal, SolisCloud. This can be done with the mobile application or the website. An account will need to be created to use the portal.

Q3: Where are the SolisCloud servers located?

A3: SolisCloud uses Amazon Web Services (AWS) and the server is located in Europe.

Q4: Is there a fee for using SolisCloud? Do I need a Solis logger in order to use SolisCloud?

A4: SolisCloud is a free service that is included in the cost of the Solis logger. There are no fees or charges for using SolisCloud. You can use SolisCloud without a logger but you will only be able to view other systems that you have been added to as a guest. If you have an inverter and want to see it on SolisCloud, then you will need a Solis logger for it.

Q5: What do I do if my Wi-Fi password changes or if I switch network providers?

A5:Someone will need to reconfigure the logger to enter the new Wi-Fi password or select the new Wi-Fi network once it is available. This must be performed locally and cannot be done remotely. 

Q6: If my Wi-Fi network goes down does the logger or the inverter store data to upload once the Wi-Fi network is back up?

A6:The logger can be configured to automatically switch from Wi-Fi to cellular if the Wi-Fi network has any problems. When the Wi-Fi is restored, the logger will switch back to it. Because of this feature, there should be little to no loss of data. If some data is lost, please contact Solis Support.