The rigorous production has helped Suzhou Muxi New Energy Technology Co., Ltd. come up with quality products such as home battery storage system. We carry out evaluation judgment on quality, production capability, and cost in each phase from planning to mass production. Quality, in particular, is evaluated and judged in each phase to prevent the occurrence of defects.
SMUXI branded products are created from a passion for work and design. Its business is developed through word of mouth/referrals which means more to us than any advertising. Those products are in great demand and we have on hand many inquiries from other countries. Several well-known brands have established long-term strategic partnerships with us. The quality and craftsmanship speak for SMUXI itself.
Frequently the after-sales service is the key to brand loyalty. Except for offering products with high cost-performance ratio at SMUXI, we focus attention on improving customer service. We hired experienced and highly educated staff and built an after-sales team. We lay out agendas to train workers, and conduct practical role play activities between co-workers so that the team can acquire proficiency in both theoretical knowledge and practical exercise in serving customers.